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Order Management for Match Move

CentumLogics Order Management for Match Move

Revolutionizing Order Management for Match Move

MMatch Move is a leading provider of moving services, specializing in relocating household items and even entire homes to new locations. They offer a range of services, including packing, disassembling, reassembling, and transporting goods. However, they faced challenges in managing orders, ensuring accuracy in item details, and tracking orders throughout the process.
  • Client: Anna
  • Headquarters: United States
  • Company Size: 50– 100
  • Service: Software Development

Problem Statement

  • Lack of a secure and organized way to manage orders.
  • Difficulty in tracking the movement of goods and assigning tasks.
  • Inconsistent and manual reporting processes.
  • Limited integration between customer data, orders, and billing systems.

Project Goals

  • Streamline the selection and categorization of items to facilitate a faster workflow.
  • Integrate a secure login and authentication system for better data privacy and access control.
  • Provide real-time reporting for sales agents to manage progress and orders.
  • Enable dynamic and interactive customer interactions (e.g., item selection, live calculations, and distance tracking).

Our Solution

We developed a fully automated and secure portal that streamlined Match Move's operations. The solution was designed in four distinct phases:

01

Setup & Foundation

  • User Authentication System
02

System Configuration

  • Main Category Management
  • User Authentication System
  • Google Maps Integration
03

Order Creation Workflow

  • Order Creation Form
  • Item Selection
  • Live Calculations
Challenges and Lessons Learned
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  • API Integration
  • Data Accuracy
  • The importance of early testing and validation to minimize errors
  • The value of building scalable systems that can grow with business needs
Conclusion
The Match Move portal successfully met the client's needs by automating critical business functions, improving operational efficiency, and enhancing customer experience. This solution helped Match Move achieve better order management, data accuracy, and real-time reporting—driving their business forward.